Simply Piano is a piano learning app developed by Simply (of apps Simply Guitar, Simply Sing, Simply Draw).
It is highly popular and has even won awards such as Apple’s Editor’s Choice Award, Parents’ Choice Award, and Best App from Google Play.
Simply (formerly JoyTunes) claims that their piano apps are used by tens of thousands of piano teachers worldwide and teach millions of songs every week.
Their goal for Simply Piano was to create an educational and fun app for learning piano quickly and easily.
There’s lots more to know about this learning platform – let’s check it out.
Getting Started
First, you’ll need to download the Simply Piano app. Unlike many other online piano courses, Simply Piano is not compatible with computers, so you will need a mobile device or tablet.
I recommend a tablet, since the larger screen is easier on the eyes while practicing.
I’m sure it won’t come as a shock that you also need a piano. Since Simply Piano uses your device’s mic to recognize notes, you can use a digital piano, acoustic piano, or keyboard, but for the best learning experience it’s important to make sure that your piano has 88 weighted keys.
If you’re using a keyboard, the Simply Piano allows you to connect via USB MIDI, which is what I’d prefer, since it’s much more reliable when it comes to note recognition.
The app does also offer the option of using an on-screen keyboard. However, it also mentions that this feature should be used only to check out the app and not as a permanent solution to not having a piano.
When setting up your account, the app will ask you to select your level of experience and choose between goals like “I want to learn piano as a new hobby” and “Learn the basics of piano”.
It also asks you to set up a profile with your name and age. Since you have the option of adding up to five profiles on the same account, it will also get you to set that up here, or you can add them later.
As for subscription options, Simply Piano offers a 7-day free trial so you can try it before you buy it. After that, it is $149.99 per year, $89.99 for six months, or $59.99 for three months.
What’s Included
There are several aspects to the Simply Piano app that add some variety to your piano practice. Let’s take a closer look.
Courses
Simply Piano currently has 27 different courses divided into two streams: Soloist and Chords.
You don’t have to choose between them, though; you can do them simultaneously, one after the other, or just focus on one. However, since there is theory taught in the Chords track that would be useful for those on the Soloist track and vice versa, I recommend completing them both.
The courses start with an intro video explaining what you’ll be learning, and then move on to videos demonstrating the new concepts.
After the videos, you’re taken to the learning interface. The musical staff is displayed on the upper part of the screen, and underneath is a keyboard. As you’re taught new notes, they are highlighted on the keyboard.
Instructional video in one of the lessons
The app gets you to learn a few bars of music at a time by first hearing it and then reading it from the staff.
Once you’ve learned several short sections, you will put them together with a backing track and the music scrolling across the screen.
Simply Pianos’ learning interface
If you get a note right, it turns blue; if not, the note turns red. If you take too long and a hint pops up to show you where the note is on the keyboard, the note turns yellow.
If you play more than a few yellow notes, you will have to repeat those few bars.
If you play more than two red notes, you go into practice mode, which has you playing much slower and with a metronome.
Songs
The song library has hundreds of songs to choose from, with a good selection corresponding to each level. You can scroll across the top to find the right level, but you can’t sort by genre. However, since most of the songs fall into the popular music category, this isn’t that big of a deal.
Song Library
Each song is divided into sections like “intro” and “chorus” to break up the learning process. You learn a few bars at a time in the same way as in the courses: Listening, sight reading, and then playing longer sections with the backing track.
When you play the complete song, Simply Piano shows you how many notes you got right and how well you kept up the rhythm and tempo. It also gives you a rating out of three stars.
An unusual aspect of the songs is that all of them have a track to play along with, even the classical pieces. And since most of the songs originally have vocals, there is usually a singer as well.
This is great practice for playing along with a band or accompanying a singer, but not so much for solo piano. “Für Elise” doesn’t usually have backing drums!
5-Minute Workouts
These short practice sessions are designed to keep your skills sharp even when you’re too busy to do a lesson. There is no general menu; instead, you’re given a workout based on the level that you’re currently at.
These workouts don’t teach anything new, but they reinforce concepts that you learn in the courses. For example, the first few have students sight reading notes that were taught in the most basic courses.
Sheet Music
Simply Piano doesn’t expect you to be always reading from the scrolling music; they provide printable sheet music that you can use away from the app.
With these pieces, you can practice your reading skills without the scrolling lines, instant feedback, and backing tracks.
The Curriculum
Before the courses split into the Soloist and Chords streams, there are two courses designed to give students a quick foundation of piano basics, whatever their piano goals are.
These courses, “Piano Basics” and “Essentials I” teach you finger numbers, basic rhythm, a couple of easy chords, and a few notes in each hand on both the keyboard and the musical staff.
You’ll also play simplified versions of six songs, including “Perfect” by Ed Sheeran and “Jingle Bells”.
Besides the initial shared courses, there are a few later ones on reading lead sheets that are for both tracks, since chords and melody each play a part.
Soloist
The soloist track is designed to teach you how to play solo piano pieces that include both melody and accompaniment. It does this with an emphasis on reading music and scales.
The lessons are taught within the context of a song, so you always feel like you are working towards playing something enjoyable.
Learning Paths – Soloist (top) and Chords (bottom)
Essentials II and III expand your note knowledge to two octaves, teach C and F positions, accidentals, and have you playing the one-octave C major scale inside of a song.
Next comes Classical I, which is labeled “optional”. It starts with a lesson on music history and the styles in each period before moving on to simplified versions of pieces from the Classical and Romantic periods.
A second Classical course, which comes just after Intermediate III, teaches an excerpt from Beethoven’s “Für Elise”, which I’m sure is on the lists of many aspiring pianists.
Intermediate I, II, III, and IV get more rhythmically interesting with syncopation and ties. They also teach scales D and G major and expand upon the positions learned in the Essentials courses, including shifting positions and playing higher notes.
Two Taste of Bach courses introduce the Baroque era, Bach himself, and teach a few well-known Bach minuets and airs. Like the Classical courses, these are labeled optional.
Pre-Advanced I is the second-to-last course, and here students learn about key signatures and 16th notes. While the concept of key signatures is explained, you actually only put it into practice with D major and F major.
In addition to the skills courses, there are courses for learning how to play “The Entertainer” by Scott Joplin and Queen’s “Bohemian Rhapsody”.
These are taught in much the same manner as the songs in the song library, but with videos introducing the songs and giving them context.
Chords
In this track, you’ll learn how to use chords to accompany any song you want. The courses teach using the chords for well-known pop, rock, and jazz songs.
Pop Chords I introduces chords C major, D major, G major, and E minor in the context of songs like “Knockin’ on Heaven’s Door” by the Guns ‘N Roses. It also introduces the concept of a bassline.
Pop Chords II and III teach F major, D minor, E major, A major, and B minor. Basically, you’re taught the chord, given some practice, and then you get to play a short song that includes the new chord.
Chord Styling I, II, and III are all about showing you how to play the same chords in different styles, including soft rock, ballad, and classic rock. They encourage you to put your own twist on well-known songs with chord patterns and techniques.
Blues Chords I gets you playing the chords C7, G7, and D7 in exciting new styles like swing and rock ‘n roll. You’ll also learn about the 12-bar blues.
Jazz Chords I and II go deeper on theory in addition to teaching jazz patterns. Here, you’ll learn about chord progressions, including the major and minor 2-5-1 chord progressions and the turnaround progression. Minor seventh chords and diminished chords are also covered.
Lastly, the Slash Chords course covers pedal bass, moving bass, and chord inversions, as well as introducing slash chords. In this course, you get to play songs like “Hello” by Lionel Richie.
Pros and Cons
Every course has its strong and weak points – let’s take a look at Simply Piano’s.
Works with any piano or keyboard – There is no need for midi cables or a digital piano. Since the app listens to the notes, any piano or keyboard, including acoustic pianos, will work just fine.
Teaches note reading right away – You’re taught the basics of reading music in the first few courses and the learning format makes sure that you keep accessing those skills.
Makes you get it right – The courses don’t let you move on until you play a section correctly. While some students may find this annoying, this feature is a plus in my books because it holds you to a standard, just like an IRL piano teacher would.
Multiple profiles on one account – Up to five family members or friends can use the same account and log in on different devices. This is great for keeping each other accountable and learning as a family!
Works without an internet connection – Though internet is needed for downloading the lessons and creating profiles, you can still do the lessons without it, which is great for those with a spotty Wi-Fi connection.
Every course starts with a recap – “Reminder” lessons solidify previous concepts and help you build on what you have already learned. This is especially good for reading music—the app gets you to sight read notes over and over in different patterns, which is what it takes.
Doesn’t let you skip ahead – Though students are free to select the courses at the level they choose, the courses do not allow you to skip sections that you don’t need to practice.
This means that it’s difficult to isolate concepts without doing the whole course, which would be frustrating for students who know what they want to learn.
Not very customizable – Compared to other methods like Piano Marvel, this app does not have many options for customization.
For example, the practice mode lets you choose between a few tempos but not set your own and doesn’t usually let you split up the hands.
Moves slowly – Simply Piano recommends that you take two years to complete the entire program. While many students would be able to go faster, following this schedule means that they wouldn’t learn about key signatures and 16th notes until near the end of the second year—very late for such fundamental concepts.
Doesn’t teach advanced music reading or theory – The course leaves out many symbols and terms that are needed to read more advanced music outside of the course. Additionally, Simply Piano is very light on theory compared to other online piano courses and traditional methods.
Who Is Simply Piano Best For?
Simply Piano can be used by both kids and adults. All ages will find the format easy to use and appealing, and kids will like the colorful design and images.
Additionally, learners of all generations will find songs that they enjoy in the courses and song library.
As I mentioned, the program does progress quite slowly, which is good for younger learners. However, since the format makes it difficult to skip through and make sure you’re not missing anything you might need a refresher on, adults who want to move faster would be better suited to another program.
Final Thoughts
Simply Piano is a good app for those who want to learn to play the piano but don’t know where to start.
The practice is very guided; the app shows you what to practice, forces you to play it slowly if you need to, and doesn’t let you move on unless you get it right.
This level of direction is good for students who want to learn on their own but aren’t so great with disciplining themselves, or don’t know enough about practicing the piano to make use of more customizable features.
Students will come out of Simply Piano with a good grasp of the basics of reading music, playing chords, and accompanying singers or other musicians.
It is, therefore, a solid foundation for moving on to more advanced piano courses or exploring chord accompaniment on your own.
About the Author – Giselle Sproule
Giselle has been playing the piano for nearly her whole life. She has her grade 10 piano certificate from the Royal Conservatory of Music and a bachelor’s degree in English.
Giselle has worked as a piano teacher, but she is currently a freelance writer and editor. You can usually find her at home in Calgary or on a travel adventure with her mandolin.
I have signed up and very interested in the program. I’m 68 and trying to figure out how to use the program. I have a mic jack, I have ordered a MeloAudio usp cord from amazon. I will be able to connect my Apple iPad to my keyboard. I’m confused to how you can hear me. Is it through the MeloAudio usp or do I have to have a microphone? I’m afraid to pay until I have figured this out first. Thank you for your help.
Hi Janet, the program will be able to hear you through your iPad’s mic, or you can connect it with your cable, which might be more reliable. So, you’ve got two options that should work! Good luck with your piano journey!
Hi Giselle
Can you tell me how to get the sheet music? I can only see sheet musics available? Do you need to buy a certain package?
Sorry I can only see 4 sheets available?
Hi Yve,
The “Sheet Music” tab is in the main menu, just underneath the “5-Min Workout” tab. You do need to be a subscribed member to access it.
Hi, would like to know that if we decided to stop halfway due to some reason, will we be able to get a pro-rated refund? Thank you.
Hi Amy,
Please contact Simply Piano about that.
Me too, I can only see 4 music sheets despite paid already.
Sometimes we just want to repeat the hardest parts of the songs over and over again, but with simply piano, this is not possible, we need to always start from the beginning again and that just wastes a lot of time, because by the time the hardest parts we want to practice is coming in the strolling notes, we already forgot and make mistakes again and again. Really waste of time. Why they don’t let us access or give us all the music sheets? Each song they teach must have music sheets!
I am looking for an advanced piano course. Simply piano is very slow and I feel like I can progress a lot quicker.
PIano marvel is the best, try it
Giselle, a word of caution: I connected my Yamaha electric piano w/fully weighted keys to my iPad with a MIDI-to-lightning cable and the lag (latency) was unbearable, maybe 100 ms. Without another component cabled in it didn’t work in this setup.
Thank you for your reply. Looking forward for the cord to be delivered so I can get started.
Hi Giselle,
I signed up for the 7 day trial but cancelled due to an area that I was trying to figure out. Does the app allow you to start over at the beginning to review that lesson then jump ahead once you feel comfortable with that segment? How does this work?
I am excited to get back and practice!
Thank you,
Debra
Hi Debra,
The app allows you to go back to lessons that you have already completed as much as you like–once you unlock a lesson you can access it whenever and in any order. It just doesn’t let you skip ahead past lessons that you haven’t unlocked yet. Hope this clears things up for you!
This is exactly what I like about simply piano. I like to go back and replay previous lessons as a warm up. I’m in my 50s so I find the pace suits me fine. This is the first time I’ve tried to learn piano so I’m very excited.
You simply cannot learn piano properly from any app. This is worthless. It doesn’t address hand position, musicality, tension, fingering, posture, dynamics, balance articulation etc- all crucial aspects of playing. There are no shortcuts to learning from a teacher. I know some people who have tried to use these apps who instead ended up with difficult to break bad habits. Stay away!
Not everyone can afford a teacher, or has the same goals . Not sure what it costs where you are, but if you have a two kids, $45 USD per half hour for each kid, ($90 USD/week for a half hour each) adds up as you can see. This is a good way to get them into it, gain some knowledge and confidence, and then decide if a teacher is right, or they just want to have fun with app lessons.
Hi David, You bring up a good point! However, students can always supplement courses with video lessons that address these concepts (youtube has plenty!) — I realize that it’s not the same as learning from a teacher, but enough for those who can’t afford in-person lessons to be able to play for their own enjoyment 🙂
Hey, do you know if it’s possible to use the app and headphones at the same time or can it only pick up the sound from the pianos speaker? Thanks (I’ve got a pretty standard digital piano)
Hi Mehmood,
You should be able to connect to Simply Piano via a MIDI USB cable. In that case, the app will receive the MIDI information directly from your piano and won’t need to recognize the notes coming from the speakers. So, yeah, headphones should work just fine.
Hey Mehmood, I have posted this previously, but it fits here and I hope Giselle will weigh in: A word of caution: I connected my Yamaha electric piano w/fully weighted keys to my iPad with a MIDI-to-lightning cable and the lag (latency) was unbearable, maybe 100 ms. Without another component cabled in it didn’t work in this setup. What this latency means is that the sound from the piano comes into the headphones a tenth of a second after the sound from the app. You can’t stay with the app at all under this condition.
Hmm…. spoken like a true teacher! The whole point is it gets people playing who would never go to the trouble of expensive formal lessons. So what if they develop “bad habits”. Who cares?
How many adults have you heard that said they had piano lessons when they were a kid and hated it
Come on David, get a life.
For your information, this app taught me everything I know about piano and I am an expert now. It also taught me posture and fingering so I know that that is false. Maybe you should give it another chance because I think this app works wonders. Also, maybe try keeping negative thoughts to yourself, David.
Maybe you just haven’t found the right app? I have a daughter that has used Hoffman Academy, thought that program isn’t and app yet, it is online and she has been progressing fast and well, I had a piano teacher come to see if there was a difference but the teacher said overall my daughter would most likely turn out to be a very good pianist!
Rubbish. I don’t want to be concert pianist, I want to have fun and play and this app works. I’m playing, I paid for a piano teacher for 12 months and could do very little at the end, I have done this for 1 week and are further ahead now then a year of rubbish boring lessons. I’m 65.
Yes and also the monthly subscriptions are so expensive and I cannot afford that pls stay away from this app
Despite others calling your thoughts negative and one even responding to your observations with the very articulate “get a life,” I completely agree with you. There are things I do when I’m playing that my teacher picks out that I’m unaware of and as a beginner she emphasizes proper technique. Sure I could watch a YouTube video and yet still miss important adjustments because I’m not seeing my wrist or watching my fingers all the time to know I hit a note correctly but not that it was disconnected because I had wrist movement instead of finger movement for legato. Also I wonder if learning from an app will create a more mechanical result of sound versus learning to play with the different emotions and how well does the app understand making distinct separate voices for some of the classical pieces and analyze my playing to determine if I’ve achieved that. I also question how people in several comments on the app will say it makes piano easy. To me, that suggests it’s not worth the time. Since I have started piano, it has not been easy and instead each lesson with the teacher has been challenging. When I reached a point there is always continued stretching outside of what has become comfortable into the unfamiliar. Also, in the ads for the app people are blatantly using wrong wrist technique and hand technique as they blissfully proudly state how they are now piano players oblivious to the incorrect technique. I wonder if it will stunt their progress at some point as I know it does in guitar. It doesn’t encourage me to use the app as playing a song banging on keys seem to be more important than actually playing the keys properly. Having a teacher is going to build a strong foundation because her criticism is how I will know where I need to grow whereas the app, from what people say and what I have seen, will in fact build inevitably bad habit upon bad habit as songs get increasingly complex.
If after seven days free trial are you charged by the month or annually. Can you purchase by the month?
Hi Frances,
After the 7-day trial ends, you’ll be charged for an annual subscription, which should’ve been mentioned when you signed up for the trial.
If you cancel your trial before it ends, you won’t be charged.
I Just downloaded the app and put my 3 boys’ names in the profile. Is it an automaticly charge or will the app send me any information before they charge? I didn’t even enter any card number. How and when will my account be charged? Is it only charge for 1 person or all my 3 boys will be charged?
Hi Penny,
If you’ve created several profiles under one account, it looks like you have a family plan and you shouldn’t be charged for them separately. More information here: https://help.joytunes.com/en/articles/2749747-learn-with-your-family-multiple-profiles
As for the payment method, as with most other apps, you’ll be charged using the payment method specified in your App Store/Play Store account. https://help.joytunes.com/en/articles/2728030-subscribing-to-simply-piano
Hi Giselle
Thanks for your very useful review. My daughter has been using Simply Piano for around 6 months now and has made great progress – much more so than when she had a teacher.
I have one question – how does Simply Piano relate to the Grade levels? What grade (more or less) would someone have who successfully completed all the courses on the app?
Thanks in advance for your attention.
Chris
Hi Chris, which grading system are you looking to compare the course to?
Boa tarde, Gisele! Qual dos outros tipos de App vc sugere que possa ser mais completo do que todos??
Thank you for this post. I agree that apps can really work but you’ll be missing out on some essential technique. I took private piano lessons from 4 different teachers before I was trained by one that finally taught me the skills to play songs that were impossible without the right technique!! Advanced technique takes years to develop. There are no shortcuts!! However it just depends what you are going for. If you just want to mess around and don’t really care too much about the quality of tone you are producing and playing some really technical music then an app is probably going to at least get you going–especially if money is an issue. You probably will develop some really bad habits but they can be corrected if you ever decide to get serious about lessons. I teach beginning adult piano lessons sprinkled with masterclass technique with my online video tutorials at notablepianolessons.com.
Great review Giselle. Thank you for that.
I’ve never read music in my life and after starting the course last Christmas Day, am making steady progress and am currently on the “Optional” Classic I. Thoroughly enjoying the whole process.
I am going through it as you describe – undertaking the soloist and chords courses in turns – and will probably complete it before the two year notional period the developer suggests. That’s including playing all songs in the music library section, to ensure I practice what is taught in each course before moving onto the next.
I’d be interested to learn from you what your recommendation would be for after completing the whole course in terms of progressing my learning. Are there apps for more advanced players or do you know if JoyTunes are working on extending the course?
I have had a peak at their Play Beta app, which has sheet music – as well as a guide to teach one how to play it – which should keep me entertained for quite a while. Must say I got a massive kick from being able to read and play the opening of Bohemian Rhapsody and parts of Jobim’s Girl from Ipanema.
Noticed that you’re from Calgary. Love your city and country.
All the best,
Daniel Anderson
São Paulo, Brazil
Hi Daniel,
Good to hear that you’re enjoying the course and making good progress! The hard work always pays off when you realize that you can play fun songs that you recognize.
As for moving on from Simply Piano, if you’re interested in playing popular music and jazz/blues, I recommend the Pianoforall course. It’s an ebook, not an app, but it does have video lessons. It goes more into depth on music theory and teaches you a lot of more advanced concepts to play around with.
If you’re more interested in reading harder sheet music and classical music, I would check out Piano Marvel. This is more along the lines of Simply Piano, but it has more advanced music. You can check out my reviews on both of these courses for more info!
I also recommend looking into reading sheet music outside of an app, perhaps even with a print method like Alfred’s Basic Adult Piano Course, likely the second book.
Good luck going forward in your piano journey!
Best,
Giselle
I have had issues with making it run successfully. Firstly, I have several controller keyboards which have their own power sources but the program does not recognize them when plugging in the usb connector through the iPad.
Jan, have you tried contacting the Simply Piano customer service? They should be able to help.
Hi!
I ve just purchased Simply piano for my son.We are using Apple IPad but we ve got huge difficulty.Somehow we’ve managed to come Singer duet 4on the basic level as many times touching notes and keyboards…the programme started moving but not any more,it is like a torture..The notification says”..try our intro touch course”..What is it? we ve got a Yamaha keyboard but it is not digital.What would you recommend please? How can I make IPad work for this app?It is a shame the keyboard within the programme is not functioning just by touching.
thanks
N.Penny
Hi Penny,
The app is designed to work with either an acoustic piano (uses your device’s mic to recognize the notes) or an electronic keyboard, which you connect directly to the app.
The app is not really designed to work on its own using a touch-screen. However, they did add a few courses with touch capabilities for those who want to practice on the go or don’t have an instrument yet. Those courses can be found when you go to the “Courses” tab. You need to scroll all the way to the right, at the end of all the main courses, you’ll find some ‘touch courses’.
Hope this helps.
I was thinking to take simply piano course soon. I have piano at home . DO I have to have acoustic or electric piano ? Using regular piano not going to work ?
You can use either an acoustic or digital piano BUT in my experience using a digital pianos/keyboard is always preferable, as you’ll almost certainly run into problems with note recognition when using an acoustic piano, especially once you start playing chords, faster tempo, etc. as opposed to single notes.
I have a Casio keyboard and am trying desperately to find out which MIDI cable to buy to hook from the keyboard to my Samsung tablet. So far no response from Casio. They don’t use the standard MIDI cable with the 5 prong plug. I love the Simply Piano program but it doesn’t work for me without the cable –altho it apparently works for some people. I miss my piano lessons!!
Hi Katherine, what Casio model do you have? Have you looked at this guide to try to figure out which cable you need?
Doesn’t teach advanced music reading or theory is the main problem for me, I tried Playground Session, I don’t really like it because UI feels old.
Do you have any suggestions?
Is there any charge if I cancel my subscription before the 12 months?
Have you already been charged for those 12 months?
I tried simply piano, it was good the only thing wrong was that I knew how to play the start of moonlight and I was trying to work on learning more but you had to go step by step to get there. It was quite irritating so I decided to quit simply piano. The other bad thing was that you had to pay to play, I know it was a bargain paying $11 for a year but I would like to play piano with no stress paying to play.
$11 a year? As far as I know, it’s considerably more expensive.
Hi, look like it is a food app. Maybe the best for beginners? But, it looks like the owners care more for their wallet, than make the app accessible for all. The price recently risked a bit.
What other app recommended similar to this app?
Hi, my daughter is 8 and has been enjoying the Simply Piano app for the last few days. She used to take lessons, but can’t now because of the Pandemic. I’ve reviewed the other apps, but she has really taken to this one. Do you think its good for an 8 year old who cant take lessons right now?
She is still very much a beginner
Our son has basic piano lessons as part of their kindergarten curriculum. We bought the app last year, with one year subscription! He only used it for about a week! ?.
And during this covid times he revisited the app (subscription still active) and has been playing a lot! It made us realized that he is interested in piano and now we are thinking of making him take piano lessons when covid ends. We are just simply happy that he can play music even not as perfect as the one formally taught. He is doing self study so we can see discipline and interest! He is just 6yrs old anyways.
This is his 3month progress
https://youtu.be/BhYVS821f_o
That’s awesome, keep it up!
Thank you!! ?
My child did the free trial and asked me if she could subscribe for a month at the rate of about 8/month. I told her she can do one month to see if she likes it and if she keeps playing. However, after she thought she subscribed for a month, I was shocked to see $102 dollar charge in my Paypal account. We can’t find any telephone number or other contact information whatsoever. My daughter cancelled the subscription, but it seems to only apply for NEXT year’s renewal. We can’t find a way to cancel this 12 month subscription and get a refund. Please advise how to cancel and get the refund.
Also, is there a way to do this on a month by month basis? If so, could you point us into the right direction to do that?
Your help in canceling her subscription and getting a refund is greatly appreciated.
Please include a phone number into your communication with your customers. Considering the high price of this program, you really should provide contact information everywhere. This might be a good program – we don’t know it yet, and I suspect that many people are reluctant to sign up for a whole year right away. Providing contact information builds trust, and with trust, you will get more long term, happy customers.
Hi Tarja,
Sorry to hear about the unexpected charge. Please note that this is a review of Simply Piano, we’re not creators of the app.
If I’m not mistaken they offer 3- and 12-month plans. If you sign up for a 7-day Premium trial and don’t cancel before it ends, you’ll be charged for a 12-month subscription once the trial ends.
Please refer to the following page, if you experience any issues with payments: https://intercom.help/joytunes/en/articles/2767601-payment-issues
Piano always seemed impossible but not anymore this app is very useful thank you so much Giselle
We have really enjoyed Simply Piano. While it does leave out a fair bit of music theory, we find it fun for the whole family. My two kids (6&9) never need to be forced to go play, they just go have fun with it almost every day for an extended amount of time. It is enjoyable to play along with the wide variety of songs (from Baby Shark to Bach to Johnny B. Goode) and we regularly have fun competitions to see who can score the best and sing along. If the kids stick with it, then I’ll look at lessons, but the yearly price for this app was considered a great value after just a couple weeks. Also, customer support has been quite helpful with any issues I have had.
As a side note, I recommend using the MIDI input capability instead of the MIC if you can (if you have an electric piano and a USB input to your tablet). I have Simply Piano running on an Android based PC with a nice sized monitor in front of the piano which works great.
Cool! Thanks for sharing your experience. I’m sure it will be appreciated by the community.
How did you set this up? And can you access beta?
Hello,
My daughter is a beginner and we are looking into subscribing to simply piano. Id like to know based on your experience, if you can still use the app even if you have completed say the whole course or you had already spent the 1 year subscription.